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Knowledgebase: Buying on bidorbuy.co.za
Quick Tips for Buyers
Posted by bidorbuy Admin, Last modified by bidorbuy Marketing on 22 September 2014 10:24 AM

These tips will help you become a successful Buyer.

Read the Item Description

On the item description page, you will find information about the item such as the condition of the item (new or second-hand), the dimensions, features, image and price. Read it carefully before you decide to buy or bid for an item.

Ask the Seller a Question

If you require additional information about the item, click on ‘Ask the Seller a Question’ link, provided in every item listing. When the Seller responds, the question and the reply will appear on the item listing page. You will be notified via email about this.

Check Ratings and View Buyer Feedback

Ratings give you an idea of the seller's history on bidorbuy. You will find the ratings mentioned in brackets next to the Seller's bidorbuy username. Click on the seller's bidorbuy username to view his or her profile, the ratings and the feedback from the previous Buyers in detail.

Look for Warranties and Guarantees

Many sellers on bidorbuy offer certain types of warranties and guarantees, for example: replacement warranty, dealer’s warranty, manufacturer’s warranty, money-back guarantee. Check them all carefully and proceed to bid or buy only if you are happy with the warranties and guarantees.

Know the bidorbuy Buyer Protection Programme

The majority of bidorbuy transactions are trouble-free. In the unlikely event that a Seller does not ship the item you purchased, or that the item you receive is materially different then described, the bidorbuy Buyer Protection Programme provides an additional measure of safety to you as a Buyer. 

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