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Latest Updates
Easter Customer Support Hours
Posted by Natashja van Zyl on 30 March 2021 03:00 PM

Dear Customers

We’ll be giving our Customer Service team some well-deserved time off during the long weekend – but we’ll still be here for you on live chat, phone and email.

The full Customer Service experience will be available during the following times; outside of these hours, please open a support ticket and we’ll get back to you as soon as possible.

Friday 2 April - 8:00AM - 2:00PM
Saturday 3 April - 8:00AM - 2:00PM  
Sunday 4 April - 8:00AM - 2:00PM
Monday 5 April - 8:00AM

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Customer Service Festive Season Times
Posted by Natashja van Zyl on 09 December 2020 02:19 PM

Dear Client

Just like Santa’s little helpers, the bidorbuy Customer Service team has been working hard all year to keep folks happy. They’re going to be having some well-earned time off over the festive season. Please take note of our holiday period hours below, and enjoy the break! 


Wednesday 16th December 2020 - 7:30 am until 2:00 pm

Thursday 24th December 2020 - 7:30 am until 2:00 pm

Friday 25th December 2020 – Closed

Saturday 26th December 2020 – Closed

Thursday 31st December 2020 - 7:30

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