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Technical issues related to server migration
Posted by Cuan Akal on 03 January 2014 10:33 AM

Please note, we are experiencing some technical issues relating to orders, messaging system, emails and payments. We are busy working through these issues and apologise for any inconvenience caused.This has been caused due to moving servers accross to another hosting service provider.

It appears that transactions between 8pm and midnight last night did not get migrated to the new servers at Neotel, as a result, all the activity that took place during that time period does not currently reflect on the new servers. We are busy trying to recover the data and will have to manually go through all those transactions and match them again. This may take a few days depending on the number of trades affected.

Please don’t ship anything until we have re-instated and matched the orders again. This affects orders, ratings, status updates, messages, payments, payout requests, the Q&A.

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