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Telephone Lines Restored.
Posted by Johan Du Toit on 10 December 2015 08:21 PM

Hi All,

Our phone lines have been restored and we have been able to assist customers without any issues for the past half an hour. If you need assistance you can now contact us via phone until 22:00 and we are also available via email and live chat. 

We would like to thank you all for your patience. 

 

Regards,

 

The bidorbuy Team. 

 


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Telkom Line issue
Posted by Johan Du Toit on 10 December 2015 04:50 PM

Hi All,

We have been experiencing Telephone line outages in our area and this has affected our phones. We are having Technicians attending to the problem and we hope to have the lines back up as soon as possible. 

Please contact us via email at hello@bidorbuy.co.za and you can also use the livechat functionality on our support pages. 

We apologise for the inconvenience caused. 

The bidorbuy
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Telkom Line Fault
Posted by Johan Du Toit on 07 December 2015 04:26 PM

Dear Customers,

Please note we are experiencing intermittent problems with our Telkom lines. This is affecting both of our main numbers  (0861 88 0861 and 011 367 0000).

We have logged a fault and Telkom has dispatched a technician to attend to the problem.

In the meantime you are welcome to email us at 
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Customer Service Hours Notice Thursday 3 December 2015
Posted by Johan Du Toit on 01 December 2015 08:50 PM

Dear Customers,

 

On Thursday the 3rd of December we will be offering customer support via phone, email and live chat until 15:00.

Normal hours will resume on the 4th where we will be offering support from 07:30 to 22:00 on week days. Saturdays from 08:00 to 14:00 and 14:00 to 22:00 on Sundays.

During this time you are still more than welcome to email us or submit support tickets. 

 

Regards,

The bidorbuy
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Telkom Lines Down
Posted by Johan Du Toit on 12 November 2015 04:53 PM

We are currently experiencing a Telkom outage in our area. Technicians have been alerted and are attending to the problem and we hope to be up and running as soon as possible. 

To get hold of us please mail us at hello@bidorbuy.co.za or feel free to use our live support functionality  (http://support.bidorbuy.co.za/) 

We
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Office maintenance: Saturday 4th July 2015
Posted by Johan Du Toit on 03 July 2015 03:55 PM

Please note that tomorrow we will be performing some routine maintenance at our offices.

During this time we might experience some interruptions to the office telephone systems, which could affect our ability to provide telephonic customer support. 

Your ability to access the site should not be affected and you should be able to bid, sell or buy as normal. 

Should you require any customer support and you are unable to contact us via phone, you are more than
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