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Easter Customer Service hours
Posted by Natashja van Zyl on 08 April 2020 10:07 AM

Dear Customers,

During the Easter period please take note of our Customer Service hours. During these times we will be offering customer support via live chat and email.

  • Friday 10th April 2020 – 8:00 am until 2:00 pm
  • Saturday 11th April 2020 -  8:00 am until 2:00 pm
  • Sunday 12th April 2020 - 8:00 am until 2:00 pm
  • Monday 13th April 2020 – 8:00 am until 2:00 pm

Outside the above times, you are more than welcome to open a support ticket and we will get back to you as soon as possible.

We would


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New item page
Posted by bidorbuy Marketing on 24 February 2020 01:51 PM

Exciting news, our listings page has been redesigned.

The purpose of this is to create a cleaner, uniform listing page that highlights all the important information a buyer needs to make a purchasing decision. What’s new:

Bigger Images:
Visuals form a large part of a potential customer’s first impression in the buying process - we’ve increased the size of the product images so that buyers get a good idea of what they are going to buy.

Shipping & Payments:
If you are quickly scanning,
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Customer Support Hours | 6 December 2019
Posted by David Berry on 05 December 2019 01:54 PM

Dear Customers,

Please note that our Customer Support hours will be from 07:30 to 16:00 on the 6th of Decemeber 2019 due to our Year End Function.

During this time, telephonic support and Live Chat will not be available.

Please email your query to hello@bidorbuy.co.za, we will attend to it as soon as possible.

Thank you for your understanding.

The bidorbuy Team.


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Support Hours and Contact Details
Posted by Natashja van Zyl on 03 June 2019 08:43 AM

Call Centre

Tel: 087 350 0099
 Weekdays: 07:30 to 20:00 Saturdays and Public Holidays: 08:00 to 14:00 Sundays: 12:00 to 20:00 
Customer Support:

To submit a support ticket: Click Here  
Live Help:
 Weekdays: 07:30 to 20:00 Saturdays and Public Holidays: 08:00 to 14:00 Sundays: 12:00 to 20:00

For Live Help Click Here

Switchboard and International Users

Tel: +27 10 005 6200

Weekdays 7.30am to 5pm.

Fax Number

+27 11 706 6523


Physical Address

bidorbuy (Pty) Ltd
Ground Floor, Building 2
Silverpoint Office Park


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bidorbuy launches "Make an Offer" functionality
Posted by Johan Du Toit on 20 May 2015 07:23 PM

bidorbuy has introduced the "Make an Offer" feature this feature will allow buyers and sellers to negotiate on Buy Now items.

To use this feature, sellers will "opt-in" during the listing process. The buyer will initiate the offer process by clicking the "Make an Offer" option. To find out more read our "Make an


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Downtime Warning
Posted by bidorbuy Marketing on 23 January 2015 02:33 PM

Starting from around midnight tonight (Friday 30 January 2015) bidorbuy.co.za is migrating to a different service provider. This will result in a complete shut-down of the site for several hours. The site should be accessible from about 3AM tomorrow (31 January 2015). However, some disruptions could be experienced in the morning of 31 January.

We apologise to all bidorbuy sellers and buyers for the inconvenience this will cause and hope that this advance warning will enable you to


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