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Support Pages updates.
Posted by Johan Du Toit on 26 July 2018 07:38 AM
We are currently doing some maintenance on our support pages. Due to the maintenance there might be some intermittent issues with how the support pages display.

This will however not affect our staff and any support requests, emails and calls will be responded to as normal. If you you experience any issues with the email and live chat support channels and we will be more than happy to assist via phone on 087 350 0099.

Regards,

The bidorbuy Team.
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Telephone interruptions.
Posted by Johan Du Toit on 20 May 2018 04:49 PM
Good afternoon,

We are currently experiencing connectivity issues with the 087 350 0099 number and technicians are working to resolve the problem. Should you wish to call us please use 010 005 6200 and we will be able to assist or you can use the live chat functionality until 9pm this evening. 

Our sincerest apologies for the inconvenience. 

The bidorbuy team.
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VAT increase on 1 April 2018
Posted by Johan Du Toit on 29 March 2018 09:29 AM
Please note that from the 1st of April 2018 there will be an increase in the VAT rate as announced by the Minister of Finance in the 2018 national budget. The rate will increase from the current 14% to a new rate of 15%. 

This will have an effect on pricing on the bidorbuy platform and the changes will be applied to all transactions or services completed from the 1st of April 2018 onwards.
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Support Hours and Contact Details
Posted by Johan Du Toit on 22 November 2016 03:48 PM
Call Centre

Tel: 087 350 0099
Weekdays: 07:30 to 21:00 Saturdays and Public Holidays: 08:00 to 14:00 Sundays: 13:00 to 21:00
Customer Support:


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Image display issues corrected.
Posted by Johan Du Toit on 28 July 2016 03:01 PM

Dear Customers,

The image display issues experienced earlier today has been fixed and we are operating as normal. 

If you are still experiencing issues please look to clear the cache in your browser and if that does not resolve the matter for you please let us know and we will assist you further. 

We apologize again for the inconvenience caused. 

The Bidorbuy Team.


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Customer Service Support Hours.
Posted by Johan Du Toit on 20 February 2016 11:34 AM

Dear Customers,

In order to optimise the support we are able to provide and to keep up with support trends we have made some adjustments in our support hours. 

From 21.02.2016 our working hours will be adjusted slightly, and our operating hours will now be as follows:

 

Monday to Friday: 7:30 am until 9:00 pm

Saturday: 08:00 am until 2:00 pm 

Sunday: 1:00 pm until 9:00 pm

 

If you need to get hold of us outside of
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