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Customer Service hours for Level 4 Lockdown
Posted by Natashja van Zyl on 02 July 2021 05:51 PM |
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Dear Customers Now that we’re back to lockdown level 4, we’ve had to make a few changes to our weekend call centre times.
On Fridays, the revised hours will be 07h30 – 19h00 and on Sundays, 11h00 – 19h00.
This is so that our call centre staff can get home before curfew without having to rush.
Thank you for your understanding and stay safe,
The bidorbuy team. Read Complete article | |
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Easter Customer Support Hours
Posted by Natashja van Zyl on 30 March 2021 03:00 PM |
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Dear Customers
The full Customer Service experience will be available during the following times; outside of these hours, please open a support ticket and we’ll get back to you as soon as possible. Friday 2 April - 8:00AM - 2:00PM Read Complete article | |
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Customer Service Festive Season Times
Posted by Natashja van Zyl on 09 December 2020 02:19 PM |
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Dear Client Just like Santa’s little helpers, the bidorbuy Customer Service team has been working hard all year to keep folks happy. They’re going to be having some well-earned time off over the festive season. Please take note of our holiday period hours below, and enjoy the break!
Wednesday 16th December 2020 - 7:30 am until 2:00 pm Thursday 24th December 2020 - 7:30 am until 2:00 pm Friday 25th December 2020 – Closed Saturday 26th December 2020 – Closed Thursday 31st December 2020 - 7:30 Read Complete article | |
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Customer Service Hours Freedom Day & Workers Day!
Posted by Natashja van Zyl on 24 April 2020 09:34 AM |
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Dear Customers, Read Complete article | |
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Easter Customer Service hours
Posted by Natashja van Zyl on 08 April 2020 10:07 AM |
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Dear Customers, During the Easter period please take note of our Customer Service hours. During these times we will be offering customer support via live chat and email.
Outside the above times, you are more than welcome to open a support ticket and we will get back to you as soon as possible. We would Read Complete article | |
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New item page
Posted by bidorbuy Marketing on 24 February 2020 01:51 PM |
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Exciting news, our listings page has been redesigned. The purpose of this is to create a cleaner, uniform listing page that highlights all the important information a buyer needs to make a purchasing decision. What’s new:Bigger Images: Visuals form a large part of a potential customer’s first impression in the buying process - we’ve increased the size of the product images so that buyers get a good idea of what they are going to buy. Shipping & Payments: If you are quickly scanning, Read Complete article | |
