Back to bidorbuy.co.za 010 005 6200
Submit a TicketKnowledgebaseTroubleshooterLive Support
Knowledgebase : Buying on bidorbuy.co.za
When you register, you will get your own _My bidorbuy_ area. In the _Buying_ tab of _My bidorbuy_, you will see these sections: VOUCHERS Whether you want to give them as a gift or to use them for ow...
Sellers set up shipping methods and fees. Buyers select the shipping method that suits them best and pay the shipping charges. Sellers may opt to offer free shipping. BUYERS When you place an order,...
Although the vast majority of bidorbuy transactions are trouble-free, the Buyer protection programme provides an additional measure of safety in the unlikely event that: * The seller does not ship ...
Buyers can proceed to the checkout from the item listing page after winning an auction or pressing the Buy Now button. Buy-now items can also be checked out from the _Shopping Cart_. Both buy-now and ...
Use the _Shopping cart [https://www.bidorbuy.co.za/jsp/cart/Cart.jsp]_ to manage and checkout your fixed price buy now purchases. To add an item to your cart, click on the _Add to cart_ or the _buy n...
The detailed steps of how and in which situations to file a claim are listed in the Buyer protection programme terms and conditions [https://www.bidorbuy.co.za/help/6600/Buyer_Protection_Programme_Ter...
These tips will help you become a successful buyer. READ THE ITEM DESCRIPTION On the item description page, you will find information about the item such as the condition of the item (new or second-...
What is the bidorbuy mobile site? The bidorbuy mobile site enables the consumers to shop and compare prices from their cell phones wherever they happen to be. It also brings the vast bidorbuy market...
SMS ALERTS LET YOU STAY IN TOUCH AND UP TO DATE If there is an item you are bidding on, you can set up an alert to notify you when you get out bid. Receiving out bid alerts will be free of charge. Ho...
If you are bidding on items, please remember to refresh your page regularly to ensure you have the most up to date information regarding the bids being placed on the item.  Failure to do so may result...
Payment options are determined by the seller. It is important to check which payment methods the seller offers before placing a bid or buying an item. Payment methods a seller offers are stated in eve...
By using bidorbuy you have agreed to the Terms of Use [https://www.bidorbuy.co.za/help/441/Terms_Conditions_of_This_Site] of the site, so your winning bid or buy-now order are considered legally bindi...
bobBucks are bidorbuy vouchers that can be used to pay for purchases on bidorbuy. There are two ways to use bobBucks: * If you buy bobBucks [https://support.bidorbuy.co.za/Knowledgebase/Article/Vie...
Discovery card holders are able to spend their earned Discovery Miles on bidorbuy. This is a wonderful opportunity for bidorbuy sellers to reach a whole new audience of online shoppers. FOR SELLERS ...
WHAT IS 3D SECURE? 3D Secure is an online credit card payment authentication standard developed by major card companies in order to make online credit card transactions more secure and to decrease th...
The _Make an Offer _feature allows buyers and sellers to negotiate on buy now items and closed auction items. Sellers need to opt-in during the listing process if they want to accept offers. Buyers ne...
Pargo is a logistics company that collects parcels from sellers and ships them to designated pickup points. These Pargo pickup points are located in well-known retail outlets throughout the country. P...
Mobicred is a simple and convenient online credit payment facility that allows buyers to shop on bidorbuy and repay the amount over 12 months. Sellers have the ability to add mobicred as a payment op...
Parcelninja is an outsourced ecommerce warehousing and order fulfilment service. Parcelninja stores, packs and delivers your goods to buyers, while their web interface lets you keep track of all your ...
SnapScan is a free mobile application that allows shoppers to make safe, fast and easy mobile payments. The app supports credit cards and most debit cards from any local bank, as well as 3D Secure-ena...
SCode allows buyers to shop online on bidorbuy and pay at physical retail outlets using cash, debit card or credit card. Buyers can make payments at over 6,000 Money Market counters at Checkers, Check...
Zapper is a free mobile application that allows shoppers to make safe, fast and easy mobile payments. The app supports credit cards and most debit cards from any local bank, as well as 3D Secure-enabl...
Masterpass by MasterCard is a digital wallet that allows buyers to check out faster no matter how they shop, in-store or online.  Masterpass transactions are secure, and there are no extra costs invol...
With the bidorbuy mobile apps for Android and iOS, it is easy to buy, sell, and browse the site while on the move. The bidorbuy apps are free of charge. Install bidorbuy app for Android on Google Pla...