The Rating System
Posted by bidorbuy Admin, Last modified by bidorbuy Marketing on 11 December 2019 02:42 PM
Users rate each other based on their buying and selling experience. Buyers rate sellers based on service, communication, delivery and product quality. Sellers rate buyers based on prompt payment and accurate shipping information. There are three kinds of ratings: positive, neutral and negative. Users might not be able to rate each other or to edit a rating after three months from the date of the transaction.
The number of ratings next to a user's bidorbuy name is visually represented with stars. For example, a single small yellow star means that the user has at least 10 ratings; a single big yellow star means that the user has at least 1000 ratings; a single big yellow star in red circle means that the user has at least 30000 ratings; and so on. The number of ratings encompasses all ratings, positive, neutral and negative.
The rating score
The rating score is shown as a percentage of positive ratings next to a user's bidorbuy username. This score is calculated on the basis of the positive and negative ratings the user has received. Neutral ratings are not taken into account.
Before making a trading decision, it is important to read the feedback users left for a specific seller or buyer. To see the feedback, click on the user's bidorbuy name. Especially pay attention to the replies (or the absence of replies) the user posted on neutral or negative ratings.
How to rate another user?
You can rate your seller or your buyer in the My bidorbuy section. You can only rate the user with whom you transacted on bidorbuy.
How to view the ratings of other users?
The ratings are shown next to the user's bidorbuy username. To check a user's ratings in detail and to read the feedback, click on the user's bidorbuy name. This will take you to the user's profile page, where you can see all his or her past selling and buying activity.
How to view your own ratings?
Your ratings are shown next to your bidorbuy username in the My bidorbuy section.
bidorbuy reserves the right to disable (suspend) any bidorbuy account if a user has less than 75% positive ratings. bidorbuy may also caution buyers who are in the process of transacting with sellers who have been suspended.