Fees
To list items on bidorbuy is FREE and Sellers only pay a commission (Success Fee) for successful sales. There is a charge for listing items in certain categories such as Classifieds (for e.g. Cars) as well as for certain optional enhancements. View the Fee Rate Card below for a full break down of all fees.
Methods of Fee Payment
You will receive an invoice for your bidorbuy fees on the first working day of every month, reflecting your bidorbuy account activity for the past month. In addition, you can view your account at any time, by accessing your bidorbuy account in the 'My bidorbuy' section. If you would like to see every individual transaction be sure to select the detail view.
Please note - Basic Sellers who list Classifieds will be billed up front and the fees will be payable in advance via credit card or if the seller has sufficient credit in their bob account, the fees will be automatically debited from the current credit balance as per the bobPay option below. Should there be insufficient credit available, the full amount will have to be paid using a credit card in advance.
If you are using bobPay as a payment option to receive payments from your Buyers, these funds received on your behalf will be used to offset any fees owing to bidorbuy before pay outs are made to you. In the case of any additional funds outstanding at the end of the month or where you do not use bobPay, Sellers are required to enter a guaranteed form of payment (either credit card or bank debit order details) to be used for fee payments.
bidorbuy will attempt to debit any outstanding balance on your bidorbuy account from the previous month on the 7th of each month (or the nearest working day thereafter). If your account is settled before the 5th of the month bidorbuy will not attempt to debit your credit card or bank account.
There are two options for paying your bidorbuy account manually (does not apply to Basic Sellers listing Classifieds):
1. Using the secure online form to pay any outstanding balance by credit card.
2. Making a direct deposit or EFT into bidorbuy's bank account as follows:
Account Name: bidorbuy (Pty) Ltd.
Bank: Nedbank Limited
Branch: Business Westrand
Branch Code: 128 605
Account Number: 1286 022 827
Account Type: Current Account
International Sellers, when paying your bidorbuy fees by wire transfer, please include the following information:
Account Name: bidorbuy (Pty) Ltd
Bank: Nedbank Limited
Branch: Business Westrand
Branch Code: 198 765
Bank Address: Stonebridge House, 300 Acacia Road, Randburg, 2194, South Africa
Account Number: 1286 022 827
Account Type: Current Account
SWIFT Code: NEDSZAJJ
Ensure that you use the correct reference for your payment i.e. your bidorbuy invoice/statement number or bidorbuy user ID. This will ensure that your bidorbuy account is credited correctly. If for whatever reason, your monthly debit fails, you may make payment by no later than the 15th of the month, for the previous month's outstanding balance.
You are responsible for paying your bidorbuy account every month, by no later than the 15th day of the month, even in the event that you do not receive your tax invoice/statement. It is therefore your responsibility to check your current bidorbuy account balance in the 'My bidorbuy' section. Your historic invoices can also be viewed online.
bidorbuy requires payment of accounts in full every month. Failure to make a payment, will cause your bidorbuy account to become overdue, and may result in your account being disabled or blacklisted. Overdue bidorbuy accounts will be charged interest at the current Nedbank Limited prime interest rate as determined from time to time, and you could also be made liable for any legal fees incurred by bidorbuy. Alternatively you will be handed over to a debt collection agency to recover any outstanding fees.
Credits And Refunds
Listing and enhancement fees are non-refundable. Success Fees can be refunded under certain circumstances. View the SNC Help link below for more information about claiming back Success Fees. If you have a credit balance in your bidorbuy account you can leave these funds in your account to be used towards future fees or request a pay out (see below) to your South African bank account.
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