Billing - Paying your Fees
Posted by bidorbuy Admin, Last modified by on 19 July 2011 09:02 AM
To list items on bidorbuy is FREE and Sellers only pay a commission (Success Fee) for successful sales. There is a charge for listing items in certain categories such as Classifieds (for e.g. Cars) as well as for certain optional enhancements. View the Fee Rate Card below for a full break down of all fees.
You will receive an invoice for your bidorbuy fees on the first working day of every month, reflecting your bidorbuy account activity for the past month. In addition, you can view your account at any time, by accessing your bidorbuy account in the 'My bidorbuy' section. If you would like to see every individual transaction be sure to select the detail view.
Please note - Basic Sellers who list Classifieds will be billed up front and the fees will be payable in advance via credit card or if the seller has sufficient credit in their bob account, the fees will be automatically debited from the current credit balance as per the bobPay option below. Should there be insufficient credit available, the full amount will have to be paid using a credit card in advance.
If you are using bobPay as a payment option to receive payments from your Buyers, these funds received on your behalf will be used to offset any fees owing to bidorbuy before pay outs are made to you. In the case of any additional funds outstanding at the end of the month or where you do not use bobPay, Sellers are required to enter a guaranteed form of payment (either credit card or bank debit order details) to be used for fee payments.
bidorbuy will attempt to debit any outstanding balance on your bidorbuy account from the previous month on the 7th of each month (or the nearest working day thereafter). If your account is settled before the 5th of the month bidorbuy will not attempt to debit your credit card or bank account.
International Sellers, when paying your bidorbuy fees by wire transfer, please include the following information:
Ensure that you use the correct reference for your payment i.e. your bidorbuy invoice/statement number or bidorbuy user ID. This will ensure that your bidorbuy account is credited correctly. If for whatever reason, your monthly debit fails, you may make payment by no later than the 15th of the month, for the previous month's outstanding balance.
You are responsible for paying your bidorbuy account every month, by no later than the 15th day of the month, even in the event that you do not receive your tax invoice/statement. It is therefore your responsibility to check your current bidorbuy account balance in the 'My bidorbuy' section. Your historic invoices can also be viewed online.
Listing and enhancement fees are non-refundable. Success Fees can be refunded under certain circumstances. View the SNC Help link below for more information about claiming back Success Fees. If you have a credit balance in your bidorbuy account you can leave these funds in your account to be used towards future fees or request a pay out (see below) to your South African bank account.