Back to 010 005 6200
Submit a TicketKnowledgebaseTroubleshooterLive Support
Knowledgebase: Safety and Security
Why Does Bidorbuy Require Copies of Identity Documents and Utility Bills?
Posted by , Last modified by on 29 August 2011 06:15 PM

We require certain details and personally identifiable information from you for several reasons - order fulfillment, transactional records, billing and security and safety. We may request this detail from you when you register, want to sell or when you request a payout from bidorbuy, or at any other time we deem necessary to ensure the safety and security of the site and it's members, so that everyone can have a positive experience on our site.

We may, at our sole discretion, request additional personal information from you. You may be required to confirm such details as your identity, address and contact information for security and verification reasons. This information may include copies of ID documents, passports, utility bills, licenses, rights to sell or distribute a particular item or product, legal or financial documentation, or any other documentation related to your use of this website (but not limited to this). You may be requested to send us certified copies of these documents, not older than 3 months. They may be certified by the authorities (police) or a commissioner of oaths.

We realise this may be an inconvenience and time consuming, but it does help us protect the site and you, our user, and creates a safer trading environment for all.


(26 vote(s))
Not helpful

Comments (0)