Dear Customers

We’ll be giving our Customer Service team some well-deserved time off during the long weekend – but we’ll still be here for you on live chat, phone and email.

The full Customer Service experience will be available during the following times; outside of these hours, please open a support ticket and we’ll get back to you as soon as possible.

Friday 15 April - 8:00AM - 2:00PM
Saturday 16 April - 8:00AM - 2:00PM  
Sunday 17 April - 8:00AM - 2:00PM
Monday 18 April - 8:00AM

Dear Client

Just like Santa’s little helpers, the bidorbuy Customer Service team has been working hard all year to keep folks happy. They’re going to be having some well-earned time off over the festive season. Please take note of our holiday period hours below, and enjoy the break!

Thursday 16 December 2021 - 8:00 - 14:00
​Saturday ​25 December 2021 - Closed
​Sunday ​26 December 2021 - Closed
​Monday ​27 December 2021 - Closed
Saturday​ ​1 January 2022 - Closed

Outside the above times, you are