Dear Customers

Now that we’re back to lockdown level 4, we’ve had to make a few changes to our weekend call centre times. 

On Fridays, the revised hours will be 07h30 – 19h00 and on Sundays, 11h00 – 19h00. 

This is so that our call centre staff can get home before curfew without having to rush.  

Thank you for your understanding and stay safe, 

The bidorbuy team. 

Dear Customers

We’ll be giving our Customer Service team some well-deserved time off during the long weekend – but we’ll still be here for you on live chat, phone and email.

The full Customer Service experience will be available during the following times; outside of these hours, please open a support ticket and we’ll get back to you as soon as possible.

Friday 2 April - 8:00AM - 2:00PM
Saturday 3 April - 8:00AM - 2:00PM  
Sunday 4 April - 8:00AM - 2:00PM
Monday 5 April - 8:00AM