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Latest Updates
Customer Service hours for Level 4 Lockdown
Posted by Natashja van Zyl on 02 July 2021 05:51 PM

Dear Customers

Now that we’re back to lockdown level 4, we’ve had to make a few changes to our weekend call centre times. 


On Fridays, the revised hours will be 07h30 – 19h00 and on Sundays, 11h00 – 19h00. 


This is so that our call centre staff can get home before curfew without having to rush.  


Thank you for your understanding and stay safe, 


The bidorbuy team. 

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Easter Customer Support Hours
Posted by Natashja van Zyl on 30 March 2021 03:00 PM

Dear Customers

We’ll be giving our Customer Service team some well-deserved time off during the long weekend – but we’ll still be here for you on live chat, phone and email.

The full Customer Service experience will be available during the following times; outside of these hours, please open a support ticket and we’ll get back to you as soon as possible.

Friday 2 April - 8:00AM - 2:00PM
Saturday 3 April - 8:00AM - 2:00PM  
Sunday 4 April - 8:00AM - 2:00PM
Monday 5 April - 8:00AM

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