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Latest Updates
Customer Service hours for 1 November Election day
Posted by Natashja van Zyl on 13 October 2021 11:22 AM

Dear Customers,

Please see our Customer Support hours for the 1st November Election day. During these times we will be offering customer support via live chat and email.

Monday 1st November 2021 – 8:00 am until 2:00 pm  

Outside the above times, you are more than welcome to open a support ticket and we will get back to you as soon as possible.

Kind Regards,
The bidorbuy 

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Customer Service hours for Level 4 Lockdown
Posted by Natashja van Zyl on 02 July 2021 05:51 PM

Dear Customers

Now that we’re back to lockdown level 4, we’ve had to make a few changes to our weekend call centre times. 


On Fridays, the revised hours will be 07h30 – 19h00 and on Sundays, 11h00 – 19h00. 


This is so that our call centre staff can get home before curfew without having to rush.  


Thank you for your understanding and stay safe, 


The bidorbuy team. 

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