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Knowledgebase : Buying on bidorbuy.co.za

When you register, you will get your own My bidorbuy [1] page. In the Buying tab of My bidorbuy, you will see these sections: VOUCHERS Whether you want to give them as a gift or to use them for own purchase, in this section you can buy, redeem and keep track of your bobBucks vouchers. ITEM TRACKING Here you can view all the live auctions you bid on; items in your shopping cart; items you are tracking; and your saved searches. You can also see the questions you asked and recent replies...
In order to complete your order and make payment please follow the steps outlined below: * Log into "My bidorbuy" with your username and password. On the right hand side under "Purchases" click on "Items Bought or Won in the past 2 weeks or All Items Bought or Won" . * Under the "Order & Payment" column, click on "Complete your purchase" for that order. * Select the Quantity and Options, including any Prompts offered by the Seller, then click on the green "Continue with Checkout" button....
Instant buying at a fixed price. An item listed as a 'Buy Now' is a fixed price item which you can buy immediately, without placing a bid and waiting for the auction to close to find out if you're the winning bidder. You use the Shopping Cart [1] to manage and checkout your purchases. \N\NSTEP 1: ADD TO CART\N\N To buy items on the site, just click on the 'Add to Cart' button on the Item Page. (If you click on the 'Buy Now' button, you will not be able to buy multiple items.) Clicking on t...
These tips will help you become a successful Buyer. READ THE ITEM DESCRIPTION On the item description page, you will find information about the item such as the condition of the item (new or second-hand), the dimensions, features, image and price. Read it carefully before you decide to buy or bid for an item. ASK THE SELLER A QUESTION If you require additional information about the item, click on 'Ask the Seller a Question' link, provided in every item listing. When the Seller responds, th...
WHAT IS THE BIDORBUY MOBILE SITE?   The bidorbuy mobile site is part of our on-going efforts to improve the buying experience for existing users and to attract new users who frequently access the internet through mobile devices The mobile site enables the consumers to shop and compare prices from their cell phones wherever they happen to be - while sitting in a doctor's waiting room or camping in the bush. It also brings the vast bidorbuy marketplace to shoppers who may not have ready acce...
SMS ALERTS LET YOU STAY IN TOUCH AND UP TO DATE. If there is an item you are bidding on, you can set up an alert to notify you when you get out bid. Receiving out bid alerts will be free of charge. However as this is a premium service, you will be charged R1.50 for every sms you send to bidorbuy. HOW TO: SETUP YOUR ACCOUNT FOR SMS ALERTS Step 1: Set an Alert: When you find an item you want to bid on and you would like to be informed about bidding progress, simply bid on the item, select...
If you are bidding on items, please remember to refresh your page regularly to ensure you have the most up to date information regarding the bids being placed on the item. Failure to do so, may result in you being outbid without realising it. By constantly refreshing the page you are ensuring the information contained on the page is updated and current. To refresh the page, either press the F5 button on your keyboard or click on the refresh button on your browser (usually indicated by 2 green ...
Payment options are determined by the Seller, it is therefore important for Buyers to READ THE PAYMENT OPTIONS offered before placing a bid or buying an item to ensure that they are aware of what payment methods are offered by the seller. Please see the image below to see where the Payment Options are located on the listing itself: Once you click on that tab, you will be presented with both the Seller's Shipping and Payment options: A payment method is the method by which you pay the Seller ...
By using bidorbuy you have agreed to the Terms of Use of the site, so your winning bid or Buy Now order are considered legally binding. You do, however, have the right to cancel a Buy Now sale within 5 days of placing the order as per the Consumer Protection Act (CPA) or in accordance with the ECT Act. This does not apply to auctions. You may however, request for your bid to be deleted by the seller (as per the CPA), you can do this by using the Q&A facility on the listing page on the auction...
Got some bobBucks and not sure how to redeem them? Read on for the details. WHAT ARE BOBBUCKS? bobBucks are bidorbuy vouchers. Just like you would use a voucher in a physical world store to pay for your purchases, you can use bobBucks to pay for purchases on bidorbuy. When you redeem your bidorbuy voucher, the value of the voucher will be allocated to your bidorbuy bobBucks account. Once redeemed, you are able to use your bobBucks to pay for any purchases you make on bidorbuy. If you pu...
DISCOVERY MILES Now you can spend your Discovery Miles on a variety of products available from Sellers who have opted to accept this payment method. Sellers have the ability to turn this facility on and off, so not all items will include Discovery Miles as a payment option. Currently, 1 Discovery Mile = 10 cents or 10 Discovery Miles = R1. SOUNDS GREAT, BUT HOW DO I REDEEM MY DISCOVERY MILES ON BIDORBUY? It's really easy. STEP 1 First thing you need to do is to check that the item yo...
WHAT IS 3D SECURE? 3D Secure is an online credit card payment authentication standard developed by major card companies in order to make online credit card transactions more secure and to decrease the risk of fraudulent use of credit card payments online. With 3D Secure, an online credit card payment is redirected to the website of the issuing bank for authorisation. The issuing bank sends a one-time pin to the buyer's cell phone. The buyer needs to enter that pin online, in an authentication...
SUMMARY * bidorbuy has introduced the MAKE AN OFFER feature. * This feature will allow buyers and sellers to negotiate on Buy Now items only. * Sellers will have to opt-in during the listing process if they want to accept offers. * The buyer will have to initiate the offer process by making an offer on a specific item. * We will introduce some new functionality to this as time goes on. THINGS TO NOTE REGARDING THIS FUNCTIONALITY * The offer price is per item and excludes shipping....
Buyers can pay with bitcoins for products that have bitcoins listed as a payment option in the "Shipping & Payment" tab. Sellers can accept bitcoins by activating this payment option. It is recommended that Sellers offer multiple payment options. HOW IT WORKS * Buyers with bitcoins shop for products from sellers who offer bitcoin as a payment option. * Buyers make a purchase and proceed through checkout, choosing bitcoin as their payment method. * Sellers will then receive the bitcoi...
Pargo is a logistics company that lets you receive parcels at designated pick-up points. These so-called Pargo Parcel Points are located in well-known retail outlets throughout the country. You can collect your parcels from your nearest Pargo Parcel Point at a time that suits you best.   Buyers can choose Pargo for products that have Pargo as a shipping option in the Shipping & Payment Tab. HOW IT WORKS IN BRIEF * Shop for products from sellers who offer Pargo as a shipping option. *...
Mobicred is a simple and convenient online credit payment facility that allows buyers to shop on bidorbuy and repay the amount over 12 months. SELLERS All advanced sellers have the ability to add mobicred as a payment option. A small fee per transaction for the payment option will be charged. Payments made by buyers using mobicred will work the same as any other payment option on bidorbuy. A seller must send the product once full payment has been made by a buyer. Sellers have the ability t...