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Tel: 0861 88 0861
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(011) 706 6523
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Tel: 0861 88 0861
Weekdays - 8:00am to 18:00pm
Saturday - 8:00am to 14:00pm
Fax Number:
(011) 706 6523
Directions & Map Give Us Your Feedback Email Customer Support
bidorbuy encourages its users to rate each other based on dealings.
Ratings are dependent on actual experiences that users like you have
while buying and selling. Buyers should rate sellers based on seller
service and product quality. Sellers, in turn,...
Shill Bidding is when Sellers place bids (whether blatantly or under
a disguise) on their own listings with the intent to raise the bid
price in the hope that other bidders would feel forced to bid for that
item at a higher price, thereby artificially ...
In order to sell, you must first have a bidorbuy account. Once you
are registered you can then become a Basic Seller or an Advanced
Seller. To become a Basic Seller is very easy and is activated by
going to Sell an Item [1]. As a Basic Seller you are r...
A Crazy Wednesday Paid Promotion is an Auction item charged at R5
per listing that opens between noon Tuesday and closes before midnight
Wednesday for all items that start with R1 no reserve and for items
not listed in the X- Rated Adult Material categ...
This is very much dependant on your listing and the type of item you
are selling, including the description, images or photo's used and the
selling price. It may also depend on the type of product being sold.
For example, consumer electronic goods will...
\N\NCREATING THUMBNAIL IMAGES\N\N
You will need to load a thumbnail image first - this image is the
small image that you will see in search results and listing views.
Always include an image that depicts your item accurately. To upload
an image loca...
You may capture alternate banking details should you wish to have
your debit order run from another account. The debit order will run
via the account you captured upon registering as a Seller and the
account that was debited for the R10.00. Note, every...
We generally recommend 7 days for a transaction to be completed, if
however after multiple attempts you have not been able to contact the
buyer and the buyer continues to avoid any contact with you after the
7 day period or has not made payment for the...
Log into My bidorbuy, click on the selling tab and at the bottom of
the left hand side navigation menu under Payments you will find Payout
Request [1].
Complete the requested information and submit the form. Payouts are
processed every business day....
A Snap Friday Paid Promotion is an Auction item charged at R5 per
listing that opens between 9am and closes on or before 2pm on a Friday
for all items that start with R1 no reserve and for items not listed
in the X- Rated Adult Material category. bidor...
Bulk Upload is one of the tools available to bidorbuy Sellers. It is
a great tool for those Sellers who wish to list many items at once.
You can upload items in bulk with the help of a csv sheet, which is
basically an Excel spreadsheet template by foll...
bidorbuy offers sellers a built in payment solution, which adds
convenience, speed and efficiency to the transaction. There are 2
options:
The bobPay Credit Card payment system which allows Verified Sellers
and Sellers who have been approved by bido...
"Pick List" is a Seller tool to enable Sellers to quickly relist
previously listed items using a web interface. The feedback we have
had from Sellers is that this is particularly useful for listing Crazy
Wednesday, Snap Friday and Weekend Special items...
You can delete a bid only under the following conditions:
* The bid price is unrealistically high compared to the previous
bid.
* The bid price is above the recommended retail price of the item.
* The Buyer has placed bids on multiple similar i...
You may view a detailed statement by logging into your bidorbuy
account area via My bidorbuy, select the Selling tab and under the Fee
Management section on the left hand menu, you will find the option
called Fee Account History [1]. Select this option...
An SNC is a "Sale Not Completed" process which is in place for
Sellers to send automated notifications to Buyers who have not
concluded a transaction within 7 days of winning an auction or placing
an order. After the Seller files an SNC, the Buyer has ...
