Knowledgebase: Resources
PAIA - The Promotion of Access to Information Act

The Promotion of Access to Information Act was passed to give effect to the constitutional right of access to information that is held by a private or public body and that is required for the exercise or protection of any rights.


bidorbuy PAIA Manual is available here


Contact Person at bidorbuy:

C/O The Information Officer

Postal Address - PO Box 6009, Rivonia, 2128

Physical Address - Ground Floor, Building 2, Silverpoint Office Park, 22 Ealing Crescent, Bryanston, 2191

Telephone - +27 011 367 0000

Email -


All bidorbuy customers are allowed access to their own information without having to use the request for access to information procedure as set out in the Promotion of Access to Information Act, including, but not limited to:

  • Account information
  • Personal records
  • Records of email correspondence

bidorbuy customers can contact us to request access to their own information. (Please note that there may be administration costs associated with the retrieval of certain types of information.)


Please note - The Request Form is attached to the manual provided on the link above.

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