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Customer Support Hours Announcement - 02 December 2016
Posted by Johan Du Toit on 01 December 2016 07:29 AM

Dear Customers,

On Friday the 2nd of December 2016 we will offer customer support via phone, email and live help until 15:00.

Calls received after this time will be forwarded to a messaging service and we will return your call the next day. You are also more than welcome to submit a support ticket with your question during this time, to do so click here.

We wish you all a wonderful festive season. 


The bidorbuy Team

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Support Hours and Contact Details
Posted by Johan Du Toit on 22 November 2016 03:48 PM

Call Center

Tel: 0861 88 0861

Weekdays: 07:30 to 21:00

Saturdays and Public Holidays: 08:00 to 14:00

Sundays: 13:00 to 21:00

Customer Support:

To submit a support ticket: Click Here 

Live Help:

Weekdays: 08:30 to 20:30

Saturdays and Public Holidays: 08:00 to 14:00

Sundays: 13:00 to 21:00

For Live Help Click Here


Tel: (011) 367 0000

Weekdays 8.30am to 5pm only

Fax Number

(011) 706 6523

Physical Address

bidorbuy (Pty) Ltd
Ground Floor, Building 2
Silverpoint Office Park
22 Ealing Crescent

Postal Address

P.O. Box 6009
South Africa

Google Maps   ~   GPS: S26 02.688 E28 01.476

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Image display issues corrected.
Posted by Johan Du Toit on 28 July 2016 03:01 PM

Dear Customers,

The image display issues experienced earlier today has been fixed and we are operating as normal. 

If you are still experiencing issues please look to clear the cache in your browser and if that does not resolve the matter for you please let us know and we will assist you further. 

We apologize again for the inconvenience caused. 

The Bidorbuy Team.

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